Who we are
Our website address is: https://foldrona.com.
Personal Data Collected During Order Processing
When you place an order on our website, we collect the following personal data to process and fulfill your request:
- Full Name, Address, and Email: Used for order documentation, invoicing, communication, and for sending the shipment to the correct address.
- Phone Number: Used to contact you in case of any delivery issues.
- Order Parameters: This includes the specific details of your products (e.g., size, color, configuration) to ensure your order is manufactured correctly.
- Text Information: Any additional information you have added to your order as text is collected and processed to ensure we meet your specific requirements. We use this data exclusively to:
- Fulfill and deliver your order to the specified address.
- Verify that payment has been received.
- Communicate with you regarding the status of your order.
- Ensure the product is manufactured according to your specifications. We may share your name, address, email, and phone number with our freight forwarder and logistics company to facilitate the delivery of your order. We require that our partners handle your data in accordance with all applicable data protection laws.
Comments
We have disabled the comments and rating systems on our website, and we do not collect any personal data through these functions.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Our website may include embedded content from other sites (e.g., videos, images, articles). This embedded content behaves in the same way as if you had visited the other website directly. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the privacy practices of these third-party websites.
Who we share your data with
To fulfill your order and manage our business operations, we share certain personal data with the following third parties:
- Payment Processors: We share transaction data with our payment service providers to process your payments securely.
- Delivery Company: We share your name, address, email, and phone number with our delivery company to ensure your order is successfully shipped and delivered to you.
- Automated Spam Detection Service: Visitor comments may be checked through an automated spam detection service.
- Email Service: If you request a password reset, your IP address will be included in the reset email sent through our email service.
How long we retain your data
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. Based on the Accounting Act and the Tax and Social Security Procedure Code in Bulgaria, we will retain order data (name, address, email, and phone number) for a period of 10 years after the end of the respective reporting period.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.